Does Softmoc Deliver to the USA?

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Shipping items you purchase from UK stores to the US used to be a hassle, but that’s no longer the case. This post details a straightforward process for receiving your order from the UK. The key lies in using MyUS, a package forwarder that will accept your UK store orders and forward them to you in the US.

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Softmoc is a popular Canadian retailer known for its wide range of footwear options. With their online store providing easy access to their extensive collection, many customers in the United States may wonder if Softmoc delivers their products to the USA. In this article, we will explore the delivery options available from Softmoc to the USA, providing useful information for those interested in purchasing their products.

Does Softmoc Deliver to the USA?

Softmoc understands the global appeal of their products and has expanded their delivery services to cater to customers in the USA. They offer shipping options that ensure their footwear can be enjoyed by customers across the border.

Shipping Options

Softmoc provides two shipping options for customers in the USA: Standard and Express shipping. The Standard shipping option usually takes around 6 to 10 business days, while the Express shipping option delivers within 3 to 4 business days. These options allow customers to choose the delivery speed that suits their needs.

Delivery Charges

Customers in the USA should take note of the delivery charges associated with their Softmoc purchases. While delivery within Canada is generally free, there is a fee for shipping to the USA. The delivery charge will depend on the selected shipping option, the weight of the package, and the delivery address. It is important to check the Softmoc website during the checkout process to determine the exact delivery charge for your specific order.

Customs and Duties

When ordering from Softmoc and having items delivered to the USA, it is essential to keep in mind potential customs and duties fees. These additional charges are not included in the purchase price or delivery charge and are the responsibility of the customer. It is recommended to familiarize yourself with the customs regulations of your country to avoid any surprises when your package arrives.

Returns and Exchanges

Softmoc understands that sometimes a shoe just doesn’t fit or meets your expectations. They offer convenient return and exchange policies for customers in the USA, making the process as hassle-free as possible. Customers can initiate a return or exchange by contacting Softmoc’s customer service within 30 days of receiving their order. However, it’s important to note that the customer is responsible for the return shipping costs.

Shopping Experience

Aside from the delivery options, Softmoc provides an enjoyable shopping experience for customers in the USA. Their website is user-friendly, allowing customers to easily browse through their vast selection of footwear. Each item includes detailed descriptions and product images, ensuring customers can make informed decisions before placing their order. Additionally, Softmoc’s customer service is highly responsive, providing prompt assistance to any queries or concerns.


If you’re based in the USA and wondering whether Softmoc delivers to your country, the answer is yes. Softmoc offers shipping options to the USA, with both Standard and Express delivery choices available. It’s important to note that additional charges, such as delivery fees and customs duties, may apply. However, Softmoc’s seamless return and exchange policy ensure customer satisfaction even if an order doesn’t meet expectations. With their extensive collection of footwear and excellent customer service, Softmoc is a reliable option for customers in the USA looking to enhance their shoe collection.

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